Refunds, Returns, and Exchanges
Refunds, Returns, and Exchange Policy
At Zend Wellness, we want you to feel confident in your purchase. If something doesn't meet your expectations, here's how our refund, return, and exchange process works.60-Day Money-Back Guarantee (MetaGlow™ Collagen & Metabolic Gummies)• If you are
How do I process a Return or Refund?
We aim to make the return or refund process as simple and straightforward as possible. Here are the steps to guide you through it.Step 1: Contact UsEmail [email protected] with your order number and the reason for your return or refund request
How do I process an Exchange?
Exchanges are available for certain items, depending on the product type.Non-Consumables• Can be exchanged within 30 days of delivery if unused and in original packaging.MetaGlow™ Collagen & Metabolic Gummies• These items are not eligible for standar
What do I do if I received a damaged item?
If your order arrives damaged, defective, or incorrect, please contact [email protected] right away with your order number and a description of the issue.• Supplements: If your MetaGlow™ Collagen or Metabolic Gummies arrive damaged, please rea