What do I do if I received a damaged item?Updated a month ago

If your order arrives damaged, defective, or incorrect, please contact [email protected] right away with your order number and a description of the issue.

• Supplements: If your MetaGlow™ Collagen or Metabolic Gummies arrive damaged, please reach out so we can review your request.
• Coffee products: If your coffee arrives damaged or unsafe to consume, we can help exchange it for the same or a similar product.
• Non-consumables: Returns may be eligible for a refund or replacement.


Our team will review your request and guide you through the next steps to resolve the issue quickly.